DEFINITIONS

For the document, the following titles will be defined

1. The “Owner” refers to Print Candy

2. The “Hirer” refers to person/s, firm or corporation hiring equipment or services from the Owner

3. The "Equipment" means all the equipment, balloons and accessories supplied to the Hirer as referred to in the Order

4. Order refers to the invoice the Hirer receives and has paid deposit or in full for

1. The Owner hires the Equipment to the Hirer for the function and the period specified in the Order for the amount stated

2. The Hirer is responsible for the Equipment from the time of delivery until collection by the Owner at the end of the hire period

3. The Hirer agrees that all charges for hire extension, loss, damage or repair of Equipment will be paid and all collection fees, legal fees or any expenses involved in the collection of these charges will be borne by the Hirer

4. The Hirer shall not remove or move the Equipment from the site during the period of the hire

5. The Hirer grants the Owner access at all times to the site to install, inspect or repair the Equipment and in the case of default to remove the Equipment. The Hirer warrants that the site is accessible and suitable for the function and the use of the Equipment

6. The person placing the Order warrants to the Owner that he or she has the authority to make this agreement on a third parties behalf and is empowered to bind the Hirer to this agreement

HIRER’S LIABILITY FOR EQUIPMENT

7. The Hirer is liable and indemnifies the Owner for all costs arising from loss and damage to the Equipment caused by the negligence, wrongful act, misuse or other default by the Hirer. Such liability includes damage arising from:

1. overloading, exceeding rated capacity, misuse, abuse or improper servicing of the equipment

2. damage, disappearance, stain or loss of the Equipment from any unknown cause

3. the conditions or unsuitability of the site for the use of the Equipment or the function

8. We ask that the Hirer does not clean any of the products as any damage sustained to the products due to cleaning shall be deemed according to the above outline, loss or damage

9. Should any damage occur during the time in which the product is in possession of the Hirer, the Owner shall judge and charge a damage fee to the Hirer. Burns, holes, tears, water damage or other similar damage to Equipment shall be replaced at full retail cost to the Owner by the Hirer

10. In the event of damage, all replacement costs paid to the Owner are based on the current market price to replace the Equipment and availability of the products. Should no equal product be found by the Owner, the Hirer shall reimburse the Owner the cost in cash or bank transfer the full retail cost of the original purchase. All reimbursements to the Owner from the Hirer shall be paid within 48hrs of the return due date

QUOTES AND ORDERS

11. The Owner’s quotation will be valid for 7 days. The Owner reserves the right to adjust the quotation once the expiry period has been reached. An enquiry does not infer the date is on hold for you. The Owner reserves the right to cancel an invoice at their discretion if unforeseen circumstances arise

12. All goods are hired on a first come, first served basis. A quotation is not a guarantee on the availability of items. Only once a deposit is made will your items and event date be guaranteed

13. It is the Hirer’s responsibility to check the accuracy of the information shown on the quote and invoice. Corrections and variations must be notified in writing to the Owner at least 14 days before the function for changes to take effect

14. If items are sub-hired from another supplier on the Hirer’s behalf, the Hire is also subject to that supplier’s rights.

PERIOD OF HIRE

15. All items are hired for the duration of your event unless otherwise negotiated

16. Delivery and collection times are negotiated prior to the event. If an extension of hire is required, the Owner must be notified at the time of booking or additional charges will apply

17. If the Owner is not able to gain entry into the function site to collect the Equipment this will be deemed as Equipment not returned by the agreed date following your event and you agree to pay for continued hire fees

DEPOSIT

18. A booking will be considered tentative, pending receipt of a non refundable 50% deposit of the hire price within three (3) days on receipt of invoice

19. If the Hirer needs to change the date of the function, the Owner will attempt to offer an alternative date subject to availability. As all confirmed bookings are secured and hire Equipment removed from inventory and not able to be supplied to another client once booked, approval for date changes will be subject to the Owners discretion

PAYMENT

20. The Hirer must forward the outstanding balance fourteen (14) days before the event date to the Owner. The Owner reserves the right to cancel the booking if deposits and balances owing are not received within the prescribed times

CANCELLATIONS

21. If the Hirer cancels the booking, written EMAIL notification is required. To minimise any misunderstanding, under no circumstances will a verbal cancellation be accepted

22. Should the Hirer wish to cancel this agreement fourteen (14) days or less prior to the function, the Hirer shall forfeit the total 100% cost of the equipment hired and any costs incurred for custom made products plus any fees incurred by the Owner through outside suppliers of goods. No refund will be given.

We want you to know the following:

• If you have booked an event and need to change it to another date we are happy to work with you and try to help fascilitate this change

• 50% Deposits already made are non-refundable

• If you have ordered helium balloons, balloon garlands and/or balloon installations and we are 14 days out from your event those payments are non refundable as we have already bought the balloons for you event, however, once again we are happy to reschedule for a later date

• If when you reschedule we have an event already booked on that date we will give priority to the event already booked

• If the location of your event changes the delivery fee could be adjusted to account for extra travel time

Equipment can always be added to your booking, subject to availability. The Hirer agrees to pay for any additional items that may be required or requested after placing the initial booking

INSURANCE

23. The Owner has the appropriate public and product liability insurance. Should the client bring or supply any of their own items to a function then they will be responsible for their own insurance coverage for such items. Should the Hirer move the Owners backdrop and/or props, the Owner will not be held responsible for any damage caused to property and/or people and the Hirer will pay for any damage caused

HEALTH AND SAFETY

24. The safety of the Hirer and guests and the Owner’s employees is of great concern. In the event that weather conditions, location or access to the site makes it unsafe to place items, the Owner reserves the right to refuse set up of the Equipment items until the site is made safe. If items cannot be placed or erected at the site due to reasons outlined in this clause, no refund will be issued on the affected items or for cancellation of your event

COPYRIGHT

25. All creative concepts, designs and artwork are deemed intellectual property of the Owner. Any use or replication of aforementioned work would be deemed a breach of the Copyright Laws of Australia. Prior permission to use the Owner’s logo must be obtained; all proposed artwork must be authorised

26. The Hirer consents to allow the Owner all advertising or an artistic showing of any photos given to the Owner or provided publicly on social media